Refunds are not automatic. There is a $10 refund processing fee assessed each semester.
All deadlines must be met to be eligible for a refund and are subject to approval by the district. All deadline dates vary according to the beginning and ending dates of classes. Please refer to important dates for deadlines. Classes are dropped via WingSpan.
It is the student's responsibility to return the parking permit and/or ASCC sticker before the refund deadline to receive a refund for these items. Failure to do so will change the amount of your refund. This includes official withdrawals and parking permit refunds for students changing from on campus to Distance Education classes.
Payments made with Visa, MC, Discover
Credit will be issued to the card immediately. However, the student, cardholder, credit card and credit card receipt MUST be present at the time of your refund. Please fill out a refund request form when a credit to your card cannot be issued. A check will be issued instead (see below for check refunds).
Payments made with cash, debit card, AMEX or check
Refund request forms must be initiated by the student. A check will be issued and mailed to the student only. Your check will be mailed to the address you have on file with Citrus College.
Verify your address in WingSpan. Incorrect addresses will delay your refund. To make changes, submit a Student Record Correction Form in the Admissions and Records Office
Checks are processed by an outside agency and are issued approximately eight (8) weeks after the date of the refund request. Students are issued a copy of the refund request form - please keep this for referral until your check is received.
There are NO cash refunds.