The best way to receive the full benefit of the many services offered is to make an appointment with a counselor in DSPS. Each semester, the student and counselor review the student's needs and agree on the services and accommodations that DSPS will provide. This agreement will be placed on file and must be carefully followed.

A minimum of five business days' notice is required when requesting a particular service. This includes adapted testing service (each test), instructor liaison, notetaking supplies, special tutoring, sign language interpreting, counseling, lab or classroom assistant, reader service and adapted technology. Please understand that the DSPS staff will do its best to fulfill your request in the most timely manner. If there are special circumstances related to the lateness of your request, please inform your DSPS counselor/instructor.

The following is a partial list of services and accommodations.


Adaptive Technology

The following are some of the types of adapted computer software/hardware available to Citrus College students through the High Tech Center and other areas of campus.

Adapted Keyboards

Large format, ergonomic, large print and Braille labeled keyboards.

Alternate Pointing Devices

Alternatives to the standard computer mouse: trackballs, touchpads and other devices.

Raised Line Copier

Produces raised line tactile copies of graphs, maps, line drawings and similar material.

Screen Magnifiers

Magnifies the computer screen image, making it easer to see. Can also be used to change screen contrast and foreground/background colors.

Screen Readers

Software that reads the contents of the computer screen to the user in a synthesized voice.

Speech Recognition Systems

Allows the input of text and commands to the computer by voice.

Text Readers

Scans and converts printed text (books, magazines and other printed material) to speech that can be listened to or recorded.

Multimedia Accessibility

Many videos used on campus will be already captioned for deaf/hard of hearing students. If a video is not captioned, the student should contact the DSP&S office for accommodations. Captioned instructional videos are available in the Citrus College Library.

Web Accessibility

Students who take courses on-line should be aware that distance education is compliant with web accessible standards and can be read with screen readers, converted to Braille and viewed with ZoomText. If a Citrus College web site is not accessible with adaptive software, the DSP&S office should be contacted.

Adapted Testing Service

Students who require accommodations may arrange to take their course exams in the Testing Center. Typical accommodations provided by the Testing Center include extended time, large print, distraction-reduced exam space, and adapted computer equipment.

Please review Adapted Testing Service for more information.

Alternate Media

Electronic Text (E-text)

Pursuant to the provisions of California Assembly Bill 422 students may obtain electronic text (e-text) versions of essential textbooks, at no additional cost. Students must purchase the textbook and then request the e-text version through a DSP&S counselor. If a student adds or drops a class, it is his/her responsibility to notify their DSP&S Counselor to revise the e-text request.

E-text is electronic text, like word processor files. It can be used with computer software that can read the text aloud and/or record it on audiotape. Software is also available that will increase the size of the text. E-text can also be converted to Braille or large print formats.

Students who wish to tape record their own books may do so in the High Tech Center using the Kurzweil 3000/1000 program. The High Tech Center staff will provide training in the use of the Kurzweil program. Kurzweil is also available in the Citrus College Library and the Lifelong Learning Center.


DSP&S is able to convert class materials, like syllabi and handouts, to Braille. Faculty, staff or qualified students should inquire at the High Tech Center in ED 203. Please allow ample time for the conversion of text to Braille.  Recommended time is one (1) week.


DSP&S counseling is available by appointment or on a drop-in basis. Appointments are recommended. DSP&S counselors and the educational advisor offer students with disabilities specialized counseling and guidance to assist with coordinating accommodations, decision-making and educational planning.

The best way to gain full attention to specific problems or concerns is through an appointment with a counselor or educational advisor. Please attempt to be on time for your appointment, as you will need to reschedule if you arrive 15 minutes late or more.

Scheduling a Counseling Appointment

To schedule an appointment, call (626) 914-8675 or come in to the DSP&S department office in ED 212. Appointments are for 30 minutes. If you must cancel, please give at least one day notice whenever possible.

Deaf and Hard of Hearing Services


Interpreters provide an indispensable service for deaf students. They allow the deaf student to have equal access to information in the classroom and participate in classroom activities. Interpreters are communication experts who have special training which allows them to do two way interpreting, between hearing/speaking individuals and deaf or hard of hearing individuals.

Phonic Ear

The phonic ear is a personal high-fidelity amplifying system that enables a hard of hearing student to more accurately hear the instructor. The system is not to be removed from the campus and is checked out daily. An orientation to explain the function and proper use of this device will be provided by the interpreter specialist. Please see the interpreter specialist for more information about using this device.

NCR Paper

NCR paper is a carbon or duplicating type of paper. The paper serves as an aid for lecture notes. A volunteer in a class will use the paper to provide the student with a copy of class instruction notes.

Closed Captioned Video Tapes

Videotapes on campus will be already closed captioned for deaf/hard of hearing students. If a video is not captioned, the student should contact the DSP&S office. Captioned instructional videos are available in the Citrus College library.

Equipment Loan

DSP&S students may be authorized to use some types of adaptive equipment in the classroom. Any equipment loaned to the student is the student's responsibility. Failure to return the equipment in the same condition, in which it was checked out, will result in a hold on registration and/or grades until the equipment is paid for or replaced.

Audio Recorders

Audio recorders are available for check out from the High Tech Center and may be kept for the duration of the semester. The High Tech Center is located in ED 203. Students who wish to check out audio recorders must be authorized to receive that accommodation and sign a contract to borrow the equipment.

DSP&S students must also sign a "Audio Recorded Lecture Policy Agreement" available from DSP&S.

Other Adaptive Equipment/Software

In certain circumstances other types of special furniture (tables, podiums), computer equipment (special keyboards, monitors), and/or software (screen readers/magnifiers) may be checked-out and installed in the classroom for the students' use.

Notetaking Supplies

Students who are authorized to receive notetaking supplies are required to solicit in-class volunteers. DSP&S will provide notetaker paper that will allow the volunteer to take notes while at the same time creating a copy for the student with a disability. Students who are unsuccessful in arranging for volunteer help should make an appointment with a DSP&S counselor for assistance.

Priority Registration

DSP&S students are given the first choice in registering for classes, referred to as priority registration. It is the students' responsibility to be informed of the date and time of priority registration. The DSPS office staff sends letters with registration information approximately two months prior to the first date of registration for each semester.  Students must call during the specified time period and have a Student Education Plan (SEP) ready for their registration counseling appointment in DSP&S.

Specialized Instruction

DSPS 90: Empowerment for Students with Disabilities

Designed for recent high school graduates who are NEW to postsecondary education.

DSPS 85: E-Text Basics

Strongly recommended for DSPS students who have e-text as an approved accommodation.


The telephones, TTY and Telecommunications Device for the Deaf in the DSP&S office are for official use only. Student usage is limited to emergencies. One telephone is available on campus, located near the Fitness Center.


Tutoring is provided to all Citrus College students through the Learning Assistance Center on the second floor of the ED building. DSP&S does not provide additional tutoring services.