Student Services and Support Program Plan · California Community Colleges Chancellor’s Office Report, October 13, 2014

What is the Student Success and Support Program at Citrus College?
Matriculation is defined by the Seymour-Campbell Student Success Act of 2012 as "a process that brings a college and a student into an agreement for the purpose of achieving the student's educational goals and completing the student's course of study." Course of study is the student's chosen educational program; major or area of emphasis; or course sequence for transfer preparation, career preparation or advancement, completion of basic skills, or English as a Second Language proficiency to achieve the student's education goal. The agreement involves the responsibilities of the college and student. The Student Success and Support Program includes services to optimize students' opportunities to foster academic success.

Several components of the Student Success and Support Program offering resources to assist students make significantly better decisions about their educational endeavors may be found on the Counseling and Advisement Center website – they include assessment services, orientation services and follow-up services. In addition, counseling, advising and other education planning services specific to a discipline or program are offered, as well.

The college's responsibility is to provide:
• assessment services
• orientation services
• counseling, advising, and other education planning services
• assistance in developing a Student Educational Plan (SEP) which identifies the student's educational goal, course of study, and the courses, services, and programs to be used to achieve them
• follow-up services to evaluate each student's progress and provide support services to at-risk students
• referrals to specialized support services and curriculum offerings

The student's responsibility is to:
• identify an education and career goal
• attend class and complete assigned coursework
• complete courses, maintain academic progress toward goals and course of study identified in the SEP

Beginning fall 2014, nonexempt first time students are strongly encouraged to (required beginning fall 2015): 
* identify a course of study
* take the English and math assessments to determine appropriate course placement 
* complete an orientation activity provided by the college (registration is currently withheld for non-completion) 
* participate in counseling services and complete an abbreviated SEP (one-semester plan) 
* complete a comprehensive SEP (multi-semester plan) after completing 15 degree applicable units or prior to the end of the third semester

Please note: An earlier registration date is given to students who complete orientation, assessment, and a SEP. The new changes began spring 2014. SEPs are required to maintain priority registration beginning fall 2014.

For additional information, please refer to the college catalog or Enrollment Priorities web page.

SSSP Exemption Criteria
Citrus College believes in the value of the matriculation process which was designed to help students to succeed in obtaining their educational goals. However, a student may be exempted from matriculation activities including orientation, assessment, counseling or advisement (including SEP) if the student meets one or more of the following criteria:

  1. completed an associate degree or higher from a regionally accredited college.
  2. enrolled at the college solely to take a course that is legally mandated for employment as defined in Title 5 section 55000 or necessary in response to a significant change in industry or licensure standards.
  3. enrolled at the college as a special admit student pursuant to Education Code section 76001.

Students who believe they are exempt from the matriculation process have the option to visit the Counseling and Advisement Center, located on the second floor of the Student Services Building, and complete the SSSP Exemption Criteria Waiver Form. Documentation will be required to verify the exemption criteria.