DSPS students requesting accommodations are responsible for providing their DSPS Services Agreement to their instructors. Due to current circumstances surrounding COVID-19, the 2019/2020 DSPS Services Agreement along with any former DSPS Services Agreement will be effective through Fall 2020.
Students who have not presented their Services Agreement to their respective professors by now, should email it to them as soon as possible. The Services Agreement outlines each student's approved accommodations. The Services Agreement along with three additional copies was provided to all students at intake. DSPS advised each student to keep their Services Agreement in the orange folder provided at intake and to keep the folder in a safe place.
Please note: DSPS does not have access to student files at this time. As a result, we cannot generate additional copies of Services Agreements to students.
Update File/Priority Registration – Our current process for students to secure priority registration is temporarily changing due to current circumstances surrounding COVID-19. DSPS is working on securing summer/fall priority registration for all DSPS students who were registered for fall 2019, Winter 2020 or Spring 2020 classes. No appointment to meet with a DSPS counselor will be necessary at this time. Additionally, the 2019/2020 DSPS Services Agreement along with any former DSPS Services Agreement will be effective through Fall 2020. More information on when to update your file for the 2020/2021 Services Agreement will follow at a later time.
Adapted Testing - In the event that instructors need to deliver exams online, students are responsible to contact the instructor via email to request extended time along with presenting the Services Agreement. Reasonable notice must be given to the professor when making such request. Instructors have been provided information with how to make adjustments to the timer on Canvas.
Reader/Scribe – Because all instruction and exams are moving temporarily online where students can complete their coursework independently from home or other safe location, service delivery of reader/scribes will be temporarily suspended until further notice. We encourage students who have reader/scribe as an approved accommodation to reach out to their local Regional Center or Department of Rehabilitation to explore the resources available for securing a Personal Service Attendant (PSA) who may assist with one-on-one support. Information on how to contact these agencies are provided below in the Student Resources section.
Notetaker/Shared Notes – If you have an approved accommodation for shared notes or notetaker, notify your instructor via email along with presenting your Services Agreement to request access to any PowerPoint, lecture notes or recordings of lecture.
Interpreters – The ASL interpreter specialist will be in contact with students who have an interpreter as an accommodation and their instructors to coordinate service delivery.
Alternate Media and Assistive Technology – The alternate media specialist has contacted all who have checked out a smart pen or audio recorder via their Citrus College email account. Check your email for updates. Students who have alternate media requests pending will also be contacted via email.
Students who need additional e-text or smart pen training may schedule appointments with Laks Floriano at
Students with questions about online accessibility may also reach the alternate media specialist at
firstname.lastname@example.org or may schedule an appointment for additional support.
Given these unprecedented circumstances, students are encouraged to make an appointment with a DSPS counselor if guidance regarding academic progress in current classes is needed. Students may also contact DSPS with questions regarding the provision of approved accommodations. The DSPS team is committed to working with our students to problem-solve through different accommodation situations during this challenging and uncertain time. We are learning from these situations to help us evaluate and possibly implement additional measures as they emerge.
DSPS Contact Information
If you prefer, feel free to contact your counselor directly with any questions. Counselors are available during normal business hours on the following days below.
Please allow up to 24 business hours for a response.
Shellyn Aguirre, DSPS counselor
(available Monday through Thursday)
Rebecca Ferrelli, DSPS counselor
(available Monday and Thursday)
Flora Yee, DSPS counselor
(available Monday through Thursday)