CombinedFAQs - All Items

	Title	Accordion Content
	Q1: Why is summer/fall registration combined and winter/spring registration combined?	By having registration when more students are on campus, we hope to provide students with additional services to make their registration a success. Additionally, school relations and outreach and the counseling and advisement staff will be visiting local high schools assisting incoming fall students with the registration process, which we are unable to do in July.
	Q2: Are students required to enroll in both summer/fall and winter/spring terms at the same time?	No, students can choose to enroll in only one term or both terms. However, students are encouraged to register as soon as possible as some classes fill up quickly.
	Q3: What are the drop for nonpayment dates?	Drop for non-payment dates are published in the schedule of classes and online.
	Q4: If a student enrolls in more than one term at the same time, do they have to pay for both terms up-front?	No, payments for both terms will be staggered so that a student only needs to pay for each term prior to the drop for nonpayment deadline(s) for that term.
	Q5: When can students begin making payments?	Students can begin making payments for the earlier term first. Typically, payments for the later term will begin after the start of the earlier term. Students will begin receiving drop for non-payment reminders via email for each term separately.
	Q6: What if a course a student wants to register for in the later term has a prerequisite class that the student plans to take in earlier term? Will Wingspan let the student enroll in the course for the later term?	Yes, the student will be able to enroll for the later term class that requires passing a prerequisite class as long the student is enrolled in the prerequisite class in the earlier term.
	Q7: What if the student fails a class in the earlier term that is a prerequisite for a class the student registers to take in the later term?	If the student fails the prerequisite class, the admissions and records office will administratively drop the student from the later term class prior to the start of the next term and the student will then be able to register to repeat the failed course.
	Q8: What if a student is currently enrolled in spring, not passing a class they are currently enrolled in, and wants to register to repeat that class?	The student information system assumes that all students currently enrolled in a class will pass the class. Therefore, the student can register for the subsequent class, but cannot enroll to repeat a class they may be failing until the final grade posts. Students who are not passing a class and wish to use their priority registration appointment to register for the same class should consider dropping the class with a "W." If it is too late to drop the class with a "W," the student will need to wait until the instructor submits the final grades for the class. Note: For example, a strategy for students who are currently enrolled for a class they are failing in spring and want to repeat the class in summer and take the next level class in fall: register for the fall class during their priority registration period and as soon as their substandard grade posts for the spring class, try to register to repeat the class in summer.
	Q9: What if the student doesn't know what classes to register for?	Students should follow their student educational plan (SEP) when registering for courses. If they need to update their SEP, students should make an appointment to review their SEP with a counselor.
	Q10: If students have financial aid in the spring term, do they need to reapply for summer and fall?	Financial aid is available for both summer and fall terms and students currently receiving financial aid for spring do not need to reapply to receive financial aid in summer. However, in order to receive financial aid for fall, students need to complete the next year FAFSA/CCPG/Dream Act. Please visit the financial aid website for additional information.
	Q11: What is the final financial aid for the current year?	Students who are not currently receiving financial aid can still apply to receive financial aid by completing the FAFSA/CCPG/Dream Act. The financial aid deadline for a FAFSA/Dream Act is June 15, and June 30 for CCPG.
	Q12: What about future AB 540 students who have not graduated from high school before the first drop for nonpayment deadline?	Students who may be AB 540 will need to turn in to the admissions and records office a target letter, a copy of their high school transcript and submit the AB 540 form so that they can be exempted from the first summer drop for nonpayment. After their high school graduation and before the second drop for nonpayment deadline, the students will need to bring an updated high school transcript showing their graduation date.
	Q13: When will students be able to purchase parking?	Parking deadlines vary by term. Please consult your my.citruscollege.edu portal for additional information.
	Q14: How will probation affect students registering for summer and fall?	Upon running standing for spring in mid-June, students on probation receive a hold that prevents them from adding/dropping any additional classes. To remove the hold, students must complete a probation workshop. Students who registered before spring standing was run will be allowed to keep their summer classes. Because students on probation are not allowed to enroll in more than 13 units in fall, students who were enrolled in 13 or more units at the time probation is run will get a second hold that will require the student to see a counselor. The counselor will assist the student in reducing their coursework.
	Q15: How will dismissal affect students registering for summer and fall?	Students who register before spring standing is run will be allowed to keep their classes for summer, but will need to successfully complete the appeal process to keep their fall classes. In addition, reinstated students may be required to reduce the number of units they are enrolled in. Students who don't appeal or whose appeal is denied will be administratively dropped from their fall classes.
	Q16: Who do we contact with registration problems?	Whenever registration problems arise (e.g. errors with appointments, prerequisites, course repetition), please contact the college registrar at (626) 914-8597 or the admissions coordinator at (626) 914-8502. Please make sure you have your student ID number, CRN, and error message with you when you contact the admissions and records office.