Understanding Applicant Tracking Systems (ATS)
What is an ATS?
- An applicant tracking system (ATS) is software employers use to help manage the hiring process
- It collects, scans, and ranks resumes based on how well they match the job description
- Your resume is often reviewed by a computer before a human! If it isn’t ATS-friendly, it may never amount to an interview or reach a recruiter
Why is This Important?
- Employers receive hundreds (sometimes thousands) of resumes
- ATS helps them filter out resumes that don't match the job's required skills, qualifications, and keywords
Who Uses ATS?
- 98% of Fortune 500 companies
- 66% of large companies
- 35% of small businesses
(source: jobscan.co)
Optimizing Your Resume with Keywords
Use Keywords
- Keywords can be found in the:
- job description
- job posting
- job title
Keywords aren't just limited to skills, they can include:
- certifications (e.g., "CPR certified")
- job titles (e.g., "Administrative Assistant")
- soft skills (e.g., "team-oriented," "problem-solving")
- technologies (e.g., "AutoCAD," "Salesforce")
Note: Use the same words they use. For example, if the job says "customer service" — include that exact phrase, not just "client support." If the advertisement states "mastery of Adobe Creative Suite," use the same verbiage instead of writing "experience with software for creative professionals."
Don't overstuff keywords. According to
jobscan.co, ATS might rank your resume higher, but recruiters will notice the tactic.
Review the video from Candid Career --
Keywords and How to Use Them
Resume Customization and Formatting
Customize Every Resume
- ATS ranks resumes for each job submission; therefore, you should customize your resume for every job to which you apply
- Create a master resume, then adapt it to match each job's requirements
Spell Out Acronyms
- Spell out degrees, certifications, or industry terms
Example: A.S. Business Administration = Associate of Science (A.S.), Business Administration
Use Simple Formatting
-
Avoid:
- columns
- fancy bullets or symbols
- headers and footers
- icons or graphics
- tables
- text boxes
-
Do Use:
- basic symbols (•, -) for bullets; fancy ones (✓, ») may not be read correctly
- standard resume headings like "Work Experience," "Education," "Skills"
- traditional fonts like Calibri, Arial, or Times New Roman
Save Your Resume in the Correct Format
- Some ATS can't read PDFs properly
- Use .docx format unless a job posting specifically asks for PDF
Test Your Resume
Match Your Resume to the Job Description
Need Assistance with Creating or Editing a Resume?